Frequently Asked Questions

Find answers to common questions about our products and services.

General Questions

What is your minimum order quantity (MOQ)?

MOQ varies depending on the product type and customization requirements.

What is the typical lead time?

Lead time depends on order quantity and complexity, usually between 2–6 weeks.

Do you offer custom manufacturing?

Yes, we provide full OEM and ODM services based on your specifications.

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Orders & Payment

Order process

What payment methods do you accept?

We accept bank transfer and other standard international payment methods.

Can I request samples?

Yes, samples are available upon request depending on the product type.

Do you support bulk orders?

Yes, we specialize in bulk production for B2B clients.

Shipping & Support

Shipping Options

We offer international shipping via reliable logistics partners.

Packaging

Secure packaging ensures product safety during transit.

After-Sales Support

We provide responsive support for all product-related inquiries.